Scheme Addresses

The Scheme Address Book displays all addresses relating to an individual scheme.

Client Addresses

The ‘Client Addresses’ tab shows the address of all trustees and other client contacts.

Amending the surname and forenames automatically updates the trustee records.

If the address is a scheme contact, there is a button to move the address to the business address of the trustee address record (with the same surname - and same initials if there is more than 1 trustee with that surname).

Correspondence

A column shows whether each person receives scheme correspondence. On the ‘Amend’ screen, the Correspondence options are ‘Home’, ‘Business’ and ‘None’.

A ‘Pension Fund’ address is a contact address. It will be an address of a non-trustee to whom correspondence should be sent. (It can also be a contact address record of a trustee from Version 10).

The ‘New Contact’ button is only to record an address for a person at the company who is not a trustee/member. New trustees are entered via the Main Scheme Details screen.

Year end letters can be produced in bulk for these addresses.

Members

There has to be an address linked to each member for HMRC reporting purposes.

For SSASs, addresses are trustee related i.e. the trustee address is entered first and then, on the member screen, an existing address is linked to the member. If a member is not a trustee (unlikely) then the person can be set up as a scheme contact so that the member address is linked to it. Addresses for SSAS members cannot be entered from the Member screen (to prevent the address for one person being stored twice – once under the trustee record and once under the member record). If a Member is linked to the wrong trustee, then there is a change link button on the Member screen to allow the link to be made to the correct trustee.

For SIPPs, the position is less clear cut. Some providers set up SIPPs on the basis that the member is not a trustee, others make all members trustees and others allow the member to choose. For some SIPPs, as well as the member having the option of being a trustee, there can be other trustees e.g. a financial adviser. To cater for all these possibilities, the Member screen for SIPPs will allow a new address to be entered or a link to be established to an address already entered for the same person as a trustee. There is a possibility that addresses could be duplicated but administration practices could be adopted to avoid this.

It is not intended that one member is linked to the address of another person e.g. the address should be entered separately for a husband and wife rather than trying to lik to one record.

Address History

If a member changes his address, the History button on the Scheme Address Book allows you to enter a new address and keep a record of the previous address. The Amend button takes you to the Client Contact Address Record screen and can be used to correct errors in the address record. If you try to amend the address that way, Omni will explain that the better approach for a change of address is to use the History button (also on that screen).

Advisers

The Advisers tab holds records of the adviser firms for the scheme. The advisers for the scheme can be selected by clicking on the appropriate buttons.

The Global Address Book displays all addresses for adviser firms and any new firms must be entered globally. In the Global Address book, the ‘service level’ can be selected for each Introducer (to show whether they receive copies of correspondence).

In previous versions of Omni, ‘Introducer’ was called ‘Agent’. Some introducers might be the scheme’s IFA.

Adviser History

When you change an adviser linked to a scheme, Omni will ask if you want to store the details in the Adviser History. If you accept, Omni will add this to the history. You can then click on the Adviser History button to add the dates and a comment.